S e r v i c e • I m p r o v e m e n t s APRIL 2017
***Good News! PAYPAL threshold now £500.00
You may still use a bank transfer for the time being, if you prefer!
EUROPE & EU:
We have simplified the ordering. You may register and fill out the order, and pay either using the PAYPAL link or BANK TRANSFER. We will then get back with a shipping invoice to then pay. This helps us serve you in two ways:
1. The initial payment for just the books means we can process right away
2. We can then obtain several competitive quotes/prices for shipping at the time, and get you the best deal. (Setting fixed shipping rates are rarely good value).
We'll continue to use UPS, DHL, Post NL, ChronPost, etc.
please report any problems via the: CONTACT PAGE
Coming soon: Service Manuals, Bookmarks, Chips and meeting posters!
"Your dedication and efficiency shines through and I admire that! You’re also a pleasure to
deal with as you value and respect your customer. Every good wish" MW
"Hi ! Thanks for great service!" NB
"Thank you. The books arrived promptly Saturday morning. It is a very easy and
cheap ordering system. Best wishes" LM
"We received the books this morning . Thank you again for all your help with this." AH
"It literally landed on my doorstep next day!" JG
"Received already! That was quick! Thank you so much! Have a great weekend too!" JK
A note of gratitude to all of the home groups and individual members who have ordered. We are moved by the emails, comments and overwhelmingly positive feedback from everyone. If we can be of service, please let us know.
NEW! Affirmations Booklets & Bookmarks
***NOTICE ON HOW TO MAKE BANK PAYMENTS FOR YOUR ORDER***
Dear Members, Currently there are TWO WAYS to pay for CoDA UK Literature, PAYPAL and BANK TRANSFER:
PLEASE ALSO NOTE: We DO NOT ACCEPT CHEQUES DIRECTLY. IF YOU WISH TO PAY BY CHEQUE YOU MUST TAKE IT TO A HALIFAX, BANK OF SCOTLAND or LLOYDS and pay into our account as indicated below. Please DO NOT send cheques to our warehouse address, as this will delay your order. Thank you.
HOW TO PAY BY BACS OR IN PERSON:
1. Complete your order here, and take down the final, total amount
2. Initiate a payment via online, telelphone banking, or in person for the full amount
3. Once received/cleared, we will ship your order
BACS/Bank payments are a cash payment you initiate AT YOUR BANK. It has nothing to do with our online systems, or our web site. You must either use online banking, or telephone banking to send the payment to our sort code and account number - or take the payment in physically.
This is a very simple process for most people once you learn how, and is explained in full, by clicking this link: https://gocardless.com/guides/posts/bacs-payments/#bacs-transfer-direct-credit.
Alternatively, you can pay in cash or by cheque (take 5 days to clear), in person at any Halifax or Bank of Scotland branch, using these details. The order is held until the payment is received. In order to do this, you will need to use telephone or online banking with your bank, and transfer to:
sort code: 80-22-60