19 FEB 2018: Shipping T&C's update
ALL ORDERS over £20 MUST BE SIGNED FOR. We are not responsible for "special arrangements" with couriers (e.g. leave on porch). Thank you for your cooperation.
SOMEONE MUST BE PRESENT to accept deliveries. We have a 99.5% success rate with UK Mail next-day. Two delivery attempts are made per order. However, in the event a delivery cannot be made:
1. A £20.00 return fee applies, charged by the courier
2. A second delivery fee will apply to re-ship the order.
We are not Amazon, we are a service to CoDA Home Groups and Members. Please make arrangements accordingly. Thank you.
We ship via ROYAL MAIL for small items (Letter / Large Letter) and UK MAIL (anything over 2kg) only.
Royal Mail is standard as per their services, UK Mail is a NEXT DAY service, which is actually cheaper than Royal Mail.
All items that are Royal Mail letter size include a £1.50 handling charge; Large Letter £1.50; any shipment over 2 kilograms includes a £3.00 handling fee.